Customer Care Executive (Bangi, Penang, Johor, Shah Alam)

Job responsibilities:

  • Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers
  • Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents
  • Assist sales order processing and follow up on delivery status of orders and track on collection
  • Co-ordinate with logistics department to ensure on-time delivery to customer
  • Liaise with customers to provide update order status
  • Process sales data, sales progress reports and other sales related records and reports

Job requirements:

  • Min SPM for Officer post, Diploma / Degree in any discipline for Executive post
  • Preferably 1-2 years working experience in related field
  • Computer literate and proficient in MS Word, MS Excel and MS Power Point
  • Good communication and interpersonal skills
  • Self-motivated, independent and possess initiative
  • Fresh graduates will be considered too

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